Legal
Privacy Policy
How SlabGeek collects, uses, and protects your information.
Last updated: October 21, 2026
Draft
This policy is pending legal review and may change before launch.
This Privacy Policy describes how SlabGeek LLC (“SlabGeek,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit SlabGeek.com, create an account, list cards, make offers, communicate with other users, or otherwise use SlabGeek (the “Services”).
By using SlabGeek, you acknowledge the practices described in this Privacy Policy. This Privacy Policy should be read together with our Terms of Service.
1. Information We Collect
Account information
Depending on how you sign up, we collect:
- email address
- username
- authentication provider information (email and password sign-in, or Google)
- account creation date
- account settings, including email notification preferences
Passwords for email sign-in are handled by our authentication infrastructure and are stored only in hashed form. If you sign in with Google, we receive the basic account information you authorize Google to share, such as your name, email address, and profile information. We never receive your Google password.
Seller verification information
SlabGeek may require sellers to verify their identity. Identity verification is performed by Stripe through Stripe Identity. SlabGeek uses Stripe Identity only for seller identity verification.
SlabGeek uses third-party service providers, including Stripe, for certain services. Stripe may be used for seller identity verification and previously processed payments for purchases made through SlabGeek’s checkout while that feature was available. Although SlabGeek currently does not process new marketplace payments, Stripe may continue processing refunds, disputes, and other activities related to historical transactions. Payment-related information may be retained as reasonably necessary for transaction records, fraud prevention, dispute resolution, security, and applicable legal obligations.
Card details for purchases made through SlabGeek’s checkout were entered into and processed by Stripe. SlabGeek does not receive or store full payment card numbers. For those orders, SlabGeek keeps order records such as the order number, purchased listing, amounts, payment and refund status, Stripe payment reference, buyer email, and shipping address.
As part of verification, Stripe may collect information such as your legal name, date of birth, government identification documents, images or selfies used for verification, and other information needed to verify your identity. That information is collected and processed by Stripe under Stripe’s own privacy policy (stripe.com/privacy).
SlabGeek does not store copies of your identification documents or verification images in its own database. SlabGeek stores only verification-related information received from Stripe:
- verification status
- Stripe verification session identifier
- verification completion date
- verification error or status information
Marketplace and listing information
We collect the information you provide while using the marketplace, including:
- PSA certification numbers
- card and listing information
- asking prices and listing status
- front and back slab photographs
- seller authenticity attestations
- offers, counteroffers, and accepted offers
- sales you report, including the reported sale price
- transaction feedback
- reports you submit about listings or users
- marketplace activity, such as listings published, offers, and connections opened
Some listing information is intentionally public, as described in “How We Share Information.”
Communications
SlabGeek stores the messages you send through SlabGeek, including buyer and seller messages and conversations related to offers and transactions. Messages are not end-to-end encrypted. They may be reviewed when reasonably necessary for safety, fraud prevention, abuse investigations, responding to reports, enforcing marketplace policies, and customer support.
Shipping information
You may optionally save a shipping address and may choose to share it with a seller after an offer has been accepted. A saved shipping address can include your full name, street address, apartment or unit, city, state, postal code, and country.
Shipping addresses are not displayed publicly. When a buyer chooses to share an address with a seller, that seller receives it for the purpose of completing the transaction.
Usage and technical information
We collect limited technical information as part of operating the Services, and we use Meta advertising tools as described in the Advertising section below:
- timestamps of account and marketplace activity
- for PSA certification lookups made while signed out, the IP address of the request, used to apply lookup limits and prevent abuse
- technical request information, such as IP address and browser information, processed by our hosting and backend providers for security, reliability, and troubleshooting
Email information
SlabGeek sends transactional emails and notifications, such as offer and message notifications. Certain marketplace emails are delivered through Resend. We keep records of these emails, including recipient, email type, subject, send status, and delivery errors. Account emails, such as sign-in and password reset emails, are delivered through SlabGeek’s authentication infrastructure.
2. How We Use Information
We use information to:
- operate and maintain the marketplace
- create and manage accounts
- publish and manage listings
- enable offers and negotiations
- connect buyers and sellers
- enable marketplace messaging
- facilitate optional sharing of shipping information
- verify seller identities
- match PSA certification information
- provide SlabGeek Est. Value and SlabScore features
- send notifications and transactional emails
- detect fraud, spam, abuse, and security threats
- investigate reports and disputes
- enforce our Terms of Service and Marketplace Policies
- understand marketplace activity and improve SlabGeek
- measure the performance of our advertising on Meta platforms
- comply with legal obligations
SlabGeek does not currently process new marketplace payments, hold funds, or provide escrow. Buyers and sellers arrange payment directly. Records of orders previously paid through SlabGeek’s checkout are kept as described above.
4. We Do Not Sell Personal Information
SlabGeek does not sell personal information for money. We do use the Meta Pixel and Meta Conversions API to measure our ads on Facebook and Instagram. Under some state laws, including California law, this may be considered “sharing” personal information for cross-context behavioral advertising.
Advertising measurement (Meta)
When you visit SlabGeek, the Meta Pixel runs in your browser and SlabGeek’s servers also send matching events to Meta. These events include page views, card and listing page views, Marketplace searches, account creation, starting to sell, a successful PSA lookup, publishing a listing, submitting an offer, accepting an offer, and starting a conversation with a seller.
Events can include the page address, your IP address, browser information, Meta browser identifiers (the _fbp and _fbc cookies), campaign tags from the link you arrived through, and basic listing details such as a listing ID, card name, set, card number, PSA grade and price. For account-related events, we also send a one-way hashed (SHA-256) version of your email address and SlabGeek user ID. Page view and search events do not include your email or user ID.
Advertising measurement (X)
We use the X (Twitter) pixel and X Conversion API to measure our ads on X. Events sent are page visits, account creation, publishing a listing and completed purchases (with order value). They can include your IP address, browser details, the X click ID (twclid) from the ad link you arrived through, and a one-way hashed (SHA-256) email for account, listing and purchase events. Visitors in the EU, UK and Switzerland are asked first, and X and Meta tracking run only if they accept; elsewhere it runs unless you opt out. Change your choice anytime via Cookie settings in the footer, or turn on Global Privacy Control. Your choice, its time and the notice version are stored in your browser. X’s use of this data is governed by X’s privacy policy.
We never send Meta your password, sign-in tokens, messages, shipping addresses, identity verification information, seller slab photographs, or PSA certification numbers.
To opt out, turn on Global Privacy Control in your browser; SlabGeek then does not load the Meta Pixel or send these events. You can also email hello@slabgeek.com to opt out. Meta’s own use of this data is governed by Meta’s privacy policy.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts and marketplace records, prevent fraud, resolve disputes, enforce agreements, and comply with legal obligations. Different categories of information may be kept for different periods.
Temporary links to private seller photographs expire after a short period. Other retention periods have not yet been set. If you close your account, we may keep certain information where reasonably necessary for fraud prevention, security, legal compliance, disputes, transaction records, or backups.
7. Data Security
SlabGeek uses reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls on our database and private storage for seller photographs and shipping addresses.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. User Choices and Rights
- Account and profile: you can update your username and account settings in your dashboard.
- Notifications: you can manage email notification preferences in your dashboard settings.
- Shipping address: you can edit your saved shipping address in your dashboard.
- Account deletion: SlabGeek does not currently offer self-service account deletion. To request deletion, email hello@slabgeek.com.
- Access and correction: to request access to or correction of your personal information, email hello@slabgeek.com.
We may need to verify your identity before completing a request.
9. California Privacy Rights
California residents may have certain privacy rights under applicable California law. Where those rights apply to SlabGeek, we will honor verified requests as required by law. These may include the right to know and access personal information, the right to correct it, the right to delete it, the right to opt out of the sale or sharing of personal information, the right to limit certain uses of sensitive personal information, and the right not to be discriminated against for exercising these rights.
To make a request, email hello@slabgeek.com. You may use an authorized agent where permitted by law.
10. Sensitive Personal Information
Identity verification and shipping information may involve sensitive personal information. We use it only for seller verification, marketplace safety, fraud prevention, completing transactions, and legal and security requirements.
Identification documents and verification images are collected and processed by Stripe. SlabGeek itself stores only verification status information, saved and shared shipping addresses where you provide them, and order records for purchases previously made through SlabGeek’s checkout.
11. Children’s Privacy
SlabGeek’s marketplace is intended for adults. You must be at least 18 years old to buy or sell through SlabGeek, consistent with our Terms of Service. We do not knowingly collect personal information from children through accounts intended for marketplace transactions.
If you are a parent or guardian and believe a child has provided personal information to SlabGeek, contact hello@slabgeek.com and we will take appropriate steps to delete it.
12. Third-Party Websites and Services
SlabGeek may link to or integrate with third parties such as PSA, Stripe, Google, and payment services that buyers and sellers independently choose. Their privacy practices are governed by their own policies, and SlabGeek is not responsible for them.
13. International Users
SlabGeek is operated from the United States. Information may be processed and stored in the United States or other locations where our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy as SlabGeek evolves. When we make material changes, we will update the “Last updated” date and provide additional notice where required by law.
15. Contact Us
See also our Terms of Service.
